@ARTICLE{26543118_26555388_2010, author = {Aleksandr Chuchalin and Alexandr Zamyatin}, keywords = {, quality management system, competences, processbased approach, integrated quality system, curricula, basic curriculum standard, strategic management, external assessmentaccreditation}, title = {Managing educational activity in the framework of an integrated system of quality management at a university}, journal = {Educational Studies Moscow}, year = {2010}, number = {1}, pages = {116-133}, url = {https://archive_vo.hse.ru/en/2010--1/26555388.html}, publisher = {}, abstract = {An integrated system of quality management at a university includes the modules of strategic management and of management of process quality based on the ISO 9001:2008 standard. That includes the education process, which is decomposed into components having to deal with the planning of graduates’ competences, the development and implementation of the basic curriculum of the university, and the management of the education process on the basis of the European ESG standards, and their external assessment according to international accreditation criteria. As an example, the authors use the integrated system of quality management at the Tomsk polytechnic university.}, annote = {An integrated system of quality management at a university includes the modules of strategic management and of management of process quality based on the ISO 9001:2008 standard. That includes the education process, which is decomposed into components having to deal with the planning of graduates’ competences, the development and implementation of the basic curriculum of the university, and the management of the education process on the basis of the European ESG standards, and their external assessment according to international accreditation criteria. As an example, the authors use the integrated system of quality management at the Tomsk polytechnic university.} }